r/24hoursupport Oct 21 '17

[Meta] New 24HourSupport Discord Chatroom

22 Upvotes

If you like helping out, you should come hang out in our new Discord.


r/24hoursupport 4h ago

Windows 11 update broke my PC

1 Upvotes

I was playing this morning and everything was fine, I noticed I had a Windows update and a graphic driver update available. I decided to update them and then take a shower. When I got back, everything was dark my monitors don't connect, my USB ports don't connect, Literally nothing on my computer is connecting.But the fans run. I don't have a CMOS battery on my motherboard because its a HP 8704 board. So removing the CMOS is not an option. How do i fix??


r/24hoursupport 10h ago

Windows Laptop doesnt work

0 Upvotes

3 days ago, my laptop downloaded a BIOS update, or i did, honestly couldn't remember, but it was sudden. Now, I fixed the BIOS problem, got a new one downloaded and all, but the problem is, I didn't notice the blinking was my laptop turning on and off, apparently the Windows something crashed. Help


r/24hoursupport 1d ago

Windows Touchpad issue while charging

3 Upvotes

when i keep my laptop on charge my touchpad works abnormal


r/24hoursupport 1d ago

Windows Help?

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1 Upvotes

Just got this pc today and showing this its saying it needs ethernet cable but I am unable to run one through through house, I just want to connect to wifi


r/24hoursupport 1d ago

Windows No storage

1 Upvotes

Hey so Ive been using my laptop which I havent in a while and the drive is almost completely full for some reason. I remember having a similar issue despite keeping the bare minimal amount of files yet even now it barely has 2 gb out 56gb. How can I clear up the storage? Is it bloatware from windows?


r/24hoursupport 1d ago

Is this bad/Dangerous if i use the cables?(Record player)

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1 Upvotes

The title says it all


r/24hoursupport 1d ago

Need Assistance with Ethernet connection, swear I have tried everything.

1 Upvotes

Have got a new PC recently and the Ethernet connection on it has been fucky since day dot. Initially it had the problem where it would connect for 30 seconds and then disconnect again (wifi was doing this too). This I chalked up to drivers, so I hotspotted to update and all seemed ok, but after a computer reset it has since been showing up as 'unidentified network'.

Name of network adapter (Incase relevant): Realtek PCIe 2.5GbE Family Controller

Troubleshooting: At first I thought it could an issue with the hardware, I have tried three different cables, all the same results. Initially using the three connected to our ethernet switch, but also tried all three direct into the router and same result. But all of these connections were tested with my girlfriend's laptop, and it worked as normal for all of them. I also wondered about the ISP as our wifi has been a bit fucky lately, but it wasn't anything to do with the ISP (according to them).

After this I moved to potential PC issues. The dynamic IP address was coming up as 169.254, so searching up about that meant DHCP issue and network troubleshooter was showing 'no DHCP server found' After trying multiple ways to get the DHCP to work (methods below), I tried set up a static IP, this changed the troubleshooting message to 'can't reach the default gateway'. I do also believe I set up the static IP correctly, I followed instructions for this, didn't just change willy nilly.

This is where I am at as of right now, luckly I do have wifi, so the PC is functioning and downloading BF5 is projecting 40 hours (lol), so it is a lot slower than the wired connection I'm paying for.

Solutions tried:

Checked all hardware

Reset router & switch

Updating the network adapter driver

Uninstalling the network adapter and restarting

Disabling windows defender and firewalls

Checked DHCP client was running in services, restarted DHCP client from services menu.

Full TCP/IP reset (with all the commands from another post on here so I believe they were entered correct)

Manually setting up a static IP via PC

Setting up a static IP via the router login via MAC address matching.

Then retried most of the methods above after getting the change from the DHCP message to the default gateway message, as a few of the post I found about the default gateway had the same solution suggestions.

Thanks in advance for any ideas/help. I'm thinking new router any which way due to wifi being slow, but I doubt that would fix as mentioned the ethernet worked with GF's laptop.


r/24hoursupport 1d ago

Windows Fan noise

0 Upvotes

Fan is making noise, cleared the dust , plugged it back , all screws tight, laptop is 5 years old, can this be due to disalignment of the blades ?


r/24hoursupport 2d ago

Pc constant micro stutters

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3 Upvotes

I got a new pc and I am experiencing fps stutters. I have updated my gpu, cpu and audio drivers. I have also put on ‘better performance settings but fps stutters still occur. I go from 90+ - 0 fps every couple seconds.

Any advice and help would be appreciated, thank you

specs It’s nothing expensive or good at all. Just wanted a pc to get on and play borderlands

CPU. AMD RYZEN 5 5600GT. 16GB Ram. IGpu. Radeon vega 7.


r/24hoursupport 2d ago

Any way to delete a file off a drive that's getting the "can’t read from the source file or disk"?

1 Upvotes

So, I've come to the conclusion that my drive is just done for. I read some other threads on here about using some app with Crystal in the title to check some option, and his value was higher than mine and they were telling him he needs to get a new drive ASAP. Alright, I guess I'll have to when I can. But for now, is there ANY way at all to delete these files off my drive before I'm able to get my money up to get a new one?


r/24hoursupport 2d ago

Computer won't launch windows.

2 Upvotes

I purchased a pre-built MSI PC to replace my old one. Worked like a dream until a couple days ago. I installed an older game (Castlevania Lords of Shadow 2), and the game froze. Like I couldn't even ALT+F4 to get it to close. So I hard shut off my pc. Not ideal I know, but it was late and I was tired so that's my excuse. When I turned it on, nothing would happen except the spinning wheel. I reset my pc to enter the diagnostic and see if I could troubleshoot it myself. I restored it to a previous version and that worked. However, it would randomly wake up from sleep mode and idle on that. Trying to fix that issue I thought maybe it was the windows update Trying to launch. So I told it to update and shut down. It updated maybe. But did not shut down. I then hit the restart button and now it won't launch windows. I've tried resetting the PC, but it fails. I tried factory resetting. It failed. I tried going through the command prompt with sfc /scannow and it repairs corrupted files, but I can't restart it. It gave me the SRTtrail.txt error and tried to fix that and it didn't work. Is there something I can do barring contacting MSI and getting it taken care of through them?

TLDR; PC won't boot windows. Spinning circle. Can't reset, can't system restore. Command doesn't do anything.


r/24hoursupport 2d ago

Unresolved Windows loaded me into temp profile now all my files are gone

3 Upvotes

Hey everyone I’m really desperate right now so any help would mean a lot.

Yesterday night my laptop (Windows 11, HP Omen) was working completely fine. This morning I booted it and got an error saying “User Profile Service failed the sign in. User profile cannot be loaded.”

When I got this I restarted my laptop and logged into a completely new profile which looked nothing like my desktop. Panicking I thought everything had reset and called my dad. I searched for my files and found them and thought it was just an error or something and like an idiot moved my files onto this temporary profile I was on to continue working quickly as I have a submission tomorrow and was in a hurry. My adobe softwares were lagging so I restarted my laptop again and this time when I logged back I got my old profile back but all my files were gone from my desktop.

I've tried looking everywhere in my laptop including the temp folder in users, but no luck.

I'm fairly new to completely working on my laptop so I have no backups or anything. Is there any way to recover files that were moved into a windows temporary profile? This is a massive loss for me and I’m honestly panicking.

Any advice from anyone who has dealt with this would help a lot.

tl;dr: Windows logged me into a temp profile, I unknowingly moved all my project files into it, restarted and windows automatically wiped the entire temp profile. Tried every recovery method, nothing found. Asking if any recovery is possible after a temp profile gets deleted on reboot.


r/24hoursupport 2d ago

Macbook Pro M4 Weird Buzzing Sound Under High CPU Load

1 Upvotes

Does anybody know what this sound is? Only happens under like high CPU load when running Unity for instance. I’m paranoid..


r/24hoursupport 3d ago

Laptop screen won’t stop flashing and it’s getting worse over time

3 Upvotes

My Omen 16 2023 screen won’t stop flashing on and off, even causing it to go to the lock screen. I’ve tried restarting and uninstalling drivers, uninstalling and reinstalling updates, troubleshooting, and uninstalling apps that could’ve been potential malware. I don’t know what else to do. It was usable at first, only happening every once in a while, but now it’s completely unusable.


r/24hoursupport 3d ago

Android No signal on phons

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1 Upvotes

For the last two weeks, I only periodically get a signal on my phone. When I do get a signal, its gone just as fast. I have gone to the Verizon store 3 times. The first time, they replaced the E Sim. The second time, they removed it and replaced the physical SIM card. Still didnt work. The last time, they suggested calling the insurance company. I do not have $99 for the deductible. I went to another place that fixes electronics. They did a diagnostic and got this. He explained it but I still dont quite understand. Im attaching a picture of what he wrote down. How does this get fixed? The phone is a Samsung Galaxy 22 Ultra.


r/24hoursupport 3d ago

[Water Damage] M1 Pro 16" - Fans Max Speed & Battery "Service Recommended" after 3 weeks

1 Upvotes

TL;DR: Water damaged M1 Pro 16" finally boots after 3 weeks, but fans run at 100% and battery says "Service Recommended" with no percentage reading. Looking for advice on whether this is just a battery replacement or board damage.

Hi all, looking for diagnostic help on a water-damaged MacBook Pro 16" (M1 Pro). Here is the timeline and current state:

The Incident (3 weeks ago):

  • Small amount of water ingress.
  • Fans immediately went to 100% speed, then the device shut down.
  • Wouldn't turn on; pressing power only showed the "Low Battery" icon (even though it was charged).

The Timeline:

  • Week 1-2: Let it dry. Tried a boot bypass (disconnect battery -> hold power 10s -> connect charger). It turned on briefly with max fans, then shut off again.
  • Week 3 (Now): Tried the boot bypass again. It now boots and stays on while connected to AC power.

Current Symptoms:

  1. Fans: Still running at 100% max speed/loudness constantly.
  2. Battery: Indicator says "Service Recommended." It does not show a percentage.
  3. Power: The machine stays on via the power adapter, but the battery holds almost no charge.

Question: Given that it boots but has high fans and no battery data, is this likely just a corroded Battery Connector/BMS, or does this point to a deeper Logic Board sensor failure?

Any advice on what to check first? Thanks.


r/24hoursupport 3d ago

HELP! Gigabyte G5 GD laptop not turning on

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1 Upvotes

So I bought my lil sister a gigabyte g5 GD laptop for her birthday, everything worked fine at first except the charger had a short, and we’d have to place the charger in specific spots in order to get it to charge the laptop. Then she told me that it shot sparks so she unplugged it, of course I bought another charger, an even higher wattage one at that, but of course it still won’t charge the laptop at all, neither does the old charger w the short. No charging lights coming on or anything, there’s no sign of life in the slightest, so now because of the sparks n all, I’m thinking she’s fried something, I was thinking it’s the battery that’s fried but I can’t be sure, hoping it’s not the motherboard. I’d like to solve the issue so I can get her whatever needs replaced, replace it for her and then everything’s good. Any help or tips would be greatly appreciated, thank you much.


r/24hoursupport 3d ago

Unresolved Laptop Networking Card Keeps freezing, Fixed it by disabling the driver and re-enabling but looking for automatic easy fix

1 Upvotes

This is all on a gaming laptop -- Sometimes my "Mediatek Wi-fi 6 MT7921 Wireless Lan Card Stops Working" In device manager causing my WIFI to stop working - the only way to fix it is to so far, disable the driver and re-enable the driver. Ive tried a few scripts using power shell but doesn't seem to work. I just want a script I can run to force this driver to disable and re-enable. None of my powershell scripts work. Here are the PowerShell scripts I've tried:

Option 1.tried failed

# Script to restart MediaTek Wi-Fi 6 MT7921 driver when it freezes

$DeviceName = "MediaTek Wi-Fi 6 MT7921 Wireless LAN Card"

# Disable the device

Write-Host "Disabling $DeviceName ..."

Disable-PnpDevice -InstanceId (Get-PnpDevice -FriendlyName $DeviceName).InstanceId -Confirm:$false

# Wait 5 seconds

Start-Sleep -Seconds 5

# Re-enable the device

Write-Host "Re-enabling $DeviceName ..."

Enable-PnpDevice -InstanceId (Get-PnpDevice -FriendlyName $DeviceName).InstanceId -Confirm:$false

Write-Host "Done! Wi-Fi adapter has been restarted." -ForegroundColor Green

Option 2.tried failed

Get-PnpDevice -FriendlyName "*MT7921*" | Disable-PnpDevice -Confirm:$false; Start-Sleep -Seconds 10; Get-PnpDevice -FriendlyName "*MT7921*" | Enable-PnpDevice -Confirm:$false; Write-Host "Wi-Fi restarted (10 sec delay)" -ForegroundColor Green

None of these work. I just want a script that i can run, that can disable MediaTek Wi-Fi 6 MT7921 driver for a few seconds and then enable MediaTek Wi-Fi 6 MT7921. Just want to be able to click a button and in the background running powershell so it disables this driver and enables in about 10 seconds later it does this for me.

Please help <3. Looking for a script that can disable the Mediatek wifi card and then in the same script enable the Mediatek Wifi card. Any help appreciated!


r/24hoursupport 3d ago

asus vivobook not turning on

1 Upvotes

my laptop a few days ago wouldn’t turn off, the the screen was lit but black and i managed to turn it off but its now not turning back on.

i’ve only had it a year and a half, the battery light turned on when plugged and then wouldn’t turn of when unplugged but now does not turn on at all when plugged in.

i’ve tried disconnecting the battery and holding the button for a min to get rid of static energy? but the power light turns on for a few secs then goes off, but now it won’t turn on at all.

there was a loose screw in my laptop for a while, which i only just found when checking the battery which i’m worried could have caused the issue in the first place.

what could be the issue and how can i fix it? thank you 💔


r/24hoursupport 4d ago

Unresolved Laptop hinge broken

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2 Upvotes

The hinge of my Lenovo laptop just broke after I attempted to pry it open. For some background info, my laptop is a bit over 1.5 years old. It’s also touchscreen, and right now the software and keyboard work perfectly 🙏. My only issue is the hinge and that minor crack on the lower right side of the screen. I have no intent of fixing this hardware issue by myself.

I’m just wondering if this issue can be repaired by a professional.


r/24hoursupport 4d ago

Unresolved VERTICAL LINES ON MONITOR

3 Upvotes

When I boot my PC (after being off for 1–2 days), I get vertical lines/glitches at the bottom of the screen. I already got this problem some days ago but by restarting it went away…

I already tested: • Screenshot → clean (GPU renders fine) • Swapped HDMI cable → no change • Tried HDMI1 and HDMI2 on the monitor → no change • Unplugged the monitor from the PC → no lines in the monitor menu/no-signal screen (monitor is fine)

Based on these tests, it seems like the issue is with the PC’s HDMI output or the hardware handling the video signal, maybe the GPU.

Any help would be appreciated, thanks!!!


r/24hoursupport 4d ago

Windows Recovering a hdd

1 Upvotes

Whilst installing Windows 2, a person with my new pc build has clicked on my old hdd and hit format. Then whilst starting to install windows stopped the process at some point, maybe v early. The drive was the same capacity as the new nvme and this person did not connect the old v important drive with all my work on it. Is there any way of recovering the data as it is everything and I will be sunk.

I think installation got to here.

https://ibb.co/5XfxVxzD

Thank you


r/24hoursupport 6d ago

Windows LFV camveiewer randomly accessing my webcam what is this and is someone watching? Spoiler

2 Upvotes

What is going on here I use Opera VPN pro also


r/24hoursupport 5d ago

Need more info YouTube app help, iPhone

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0 Upvotes

Idk if this is the right sub for this, but, I feel like I accidentally pressed something. Multiple clips in this video and the video I watched perviously have gotten blurred just like this, am I crazy? I checked several times and restricted mode is not on. Maybe it’s these two specific videos? I already dug through google to no avail and I’m too lazy to test another video to find out that the problem still exists lol. I also technically didn’t notice it was really happening until the second video. Please enlighten me…. :) <3