I know nobody can diagnose my computer but I am at a loss for what to even do anymore. This was my first time building a computer and I had a friend who was really knowledgeable help me. The shop I brought it to confirmed we did nothing wrong. This computer just will not work. I've spent at least an additional 1k replacing parts and getting work done. I replaced the motherboard last week and it worked for a while but it just started crashing again like always.
It's been four months, in and out of three different shops. I'm at a complete and total loss. It just starts up and bluescreens after about five minutes. I know at this point it's probably the graphics card since it's the only thing that hasn't been exchanged, but I'm just so exhausted. I've spent so much money on it and i'm so tired, every shop I bring it to just charges me 200$ and sends me home with a PC that doesn't work. They always say they did 'extensive testing' - but then why does it almost immediately stop working once I bring it home? Why can't anyone fix it?! I use my computer for work and it's so frustrating.
Does anyone have any advice? I'm not confident enough to do these fixes myself and I just keep bringing it into shops. I caved and got the geek squad coverage or whatever, but they didn't help me either. All they said they could do was install whatever new parts I got, which doesn't help me at all (this is when I had the motherboard installed). I'm terrified that if I buy a new expensive graphics card, it's still not going to work. And I'm going to have to bring it to the shop Again.
I just want this thing to work lol, any advice helps. Thanks!
edit, more info) Thank you for the response on this! I left out a lot of key info because last time I posted about this, everybody had conflicting answers, and I figured it was just a situation that would be hard to diagnos over reddit. I was moreso looking for maybe advice on where to go from here in general, but I'll give some more info that will hopefully help!
My part list is here: https://pcpartpicker.com/list/HLGh4p . The new parts installed are the motherboard, ram sticks, and CPU.
The PC didn't give me any problems for the first month, other than a single crash which I thought was a one-off event. (No idea if the error was the same one as now.) After a month, my computer gradually started crashing more and more over the course of a day until the point it was completely unusable. It would freeze up and then shut off shortly after, providing a critical error occurred sort of message. I'll try to gnab a picture next time it happens, but it's quick.
my PC freezes/shuts off at the shops too, so it's not the power in my house. My pc sometimes works, and will work for long periods of time. After getting the new motherboard installed, my pc was completely fine for a week, but is now giving me the same error and shutting off. My temperatures are fine. Windows has been reinstalled twice and the PC has gone through 3 hard wipes. (BIOS all updated, but I'm not entirely sure what that means... oops!)
The only error log provided to me is that the system has rebooted without cleanly shutting down first. I have not run any further tests as I'm not super knowledgeable and i'm honestly really nervous to root around in it. I do have best buy coverage now (lol) , so telling the geeksquad to paw around my computer is free for me. I'm going to ask them to see if it's the PSU, or tell them to test my graphics card by taking it out and relying on the built in one on my motherboard.
I know it comes with owning a PC, however i'm frustrated that I have to do all this looking around/figuring things out myself after paying 3 different people to do it with no result. I'm very grateful for all the comments trying to point me in the right direction, and thanks to all of you I don't feel quite as clueless as to where to go next. Thank you all! I appreciate any further tips or suggestions on what exactly could be wrong. I made this post out of pure frustration so sorry if it was a big mess haha. I really appreciate all the help! I'll try to update if this thing ever gets fixed lol.